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13 Sep 2021

Full-Time Family Care Coordinator/ Grief Coordinator/ Family Advocate

LifeLink Foundation, Inc. – Posted by LifeLinkGa1 Anywhere

Job Description

Location-Norcross, GA


Primary responsibility is to utilize the resources available and coordinate information with appropriate hospital and LifeLink staff to evaluate and respond to hospital referrals for the purpose of determining a potential organ/tissue donor. Apply LifeLink Organ Recovery policies and procedures in performing and documenting the approach, authorization, honor donor designation, and medical/social behaviors interview of next-of-kin and other appropriate family members/associates to offer the option of organ/tissue donation for the purpose of transplantation. Participate in call schedule rotation to ensure coverage of this position’s responsibilities 24/7.  Case dynamics and logistics will warrant automobile and/or air travel regularly.


  • Participate in the Family Care Coordinator (FCC) call schedule coordinating FCC responsibilities with other vascular coordinator staff.
  • Referral, pre-authorization and authorization responsibilities will consist of but may not be limited to:
    • referral evaluation after brain death has been declared or testing planned,
    • determination of suitability,
    • verification of name and location of next-of-kin,
    • notifying the 1st call vascular coordinator with all potential donor situations
    • completion of physical assessment utilizing approved forms,
    • review of patient’s hospital chart,
    • review of donor information with appropriate hospital personnel,
    • determine a plan for the family, and
    • when determined appropriate, approaching family members and requesting authorization from next-of-kin utilizing approved consent and medical history forms and protocols.
  • Post authorization responsibilities will consist of but may not be limited to:
    • offering family all appropriate information,
    • notifying the 1st call vascular coordinator of authorization request outcome,
    • introduction of vascular coordinator who will take over case, to family members,
    • provide follow-up with family in conjunction with vascular coordinator, and administrator on call.
    • provide follow-up to appropriate Hospital Development Liaison.
    • review of and co-sign family letters where/when appropriate to do so.
  • Case initiation responsibilities will consist of but may not be limited to:
    • initiating a donor chart,
    • write beginning orders, obtain blood and nodes for serology testing and HLA tissue typing.
  • Minimum of two years in a related field and appropriate experience in a medical environment or social services field. Medical degree/certification a preferred.
  • Previous experience as Clinical Counselor, Bereavement Counselor,  Healthcare Advocate, Funeral Director, Social Worker, Case Manager, Family Counselor. a plus.
  • Demonstrated above average interactive verbal communication skills.
  • Availability to handle rotation of 24/7 call responsibilities and a work schedule that may require response to emergency back-up call coverage.
  •  Availability for automobile and/or air travel on a regular basis.
  •  Current driver license with good verifiable driving record.

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Job Categories: Featured. Job Types: Full-Time.

Job expires in 37 days.

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