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25 Nov 2015

Full-Time Medical Assistant

Chicago Family Health Center – Posted by calvin_CFHC Anywhere

Job Description

The Medical Assistant/Phlebotomist will work interdependently with all healthcare professionals to provide optimal ambulatory quality healthcare to the patient.



 Essential Functions: Environment Responsibilities:

  • Sets up equipment, instruments and forms according to department protocol.
  • Maintain infection control standards via cleaning and sterilizing according to scheduled maintenance program.
  • Keeps appropriate records, order, sort, store supplies, and restock exam/procedure rooms.
  • Maintains monthly par-levels of all supplies and medications i.e., workstations, exam and storage rooms.
  • Ensure that environment of care is safe for both patient and employee.

 Essential Functions: Patient Care Responsibilities:

  • Checks schedules, continually assessing and organizing patient flow.
  • Report to appropriate personnel any delays in a patient’s visit from entry to check-out.
  • Checks patients’ medical records for pertinent data; review and maintain current patient information/demographic data.
  • Ensures that all pertinent laboratory, radiological, specialty reports are in the patients’ medical record prior to visit and notifying providers on overdue results.
  • Follow up with patients regarding abnormal results and follow-up.
  • Properly performs complete vital signs- height, weight, temperature, pulse, heart rate, blood pressure, head circumference (infants), patient history, allergies, vaccine status, and reason for visit.
  • Administers vaccines and or medication per providers order.
  • Performs CLIA (Clinical Laboratory Improvement Amendments) waived screenings per provider guidelines and quality control functions.
  • Performs Phlebotomy/venipuncture tests, collect, and label specimens.
  • Assists provider with various procedures-including holding instruments and specimens.
  • Charts and tasks; including accepting and completing tasks
  • Completes all needed forms completely and accurately.
  • Relays instruction to patient and or family (Follow Notice of Privacy guidelines)
  • Distributes patient education and assessments as appropriate for medical visit and assigned by provider


Essential Functions: Organizational Responsibilities:

  • Exhibits high levels of customer service and follow the Customer Service Performance Standards.
  • Maintains patients’ confidentiality through patient contact as indicated by Health Insurance Portability and Accountability Act (HIPAA).
  • Follows appropriate legal and ethical professional conduct and documentation at all times.
  • Shares problems relating to patients and/or staff with immediate supervisor in a timely manner.
  • Remains available at assigned workstation at all times during working hours.
  • Maintains open lines of communication. Checks email at least three times during working hours; in the morning right after arrival, after lunch, and prior to leaving at the end of the work day.
  • Serves as back-up person to open, and close the health center in the absence of assigned individual/s and support coverage for other medical assistants as needed.
  • Participates in the disease management or performance improvement process through either task force participation or implementation of approved protocols and operational improvement.
  • Adheres fully to CFHC Policies and Work Procedures, Protocol, Universal Precautions, OSHA Standards, HIPAA, and Rules of Conduct.
  • May be assigned to work at an additional site temporarily when needed and perform other duties as assigned for adequate patient care
  • Maintains open lines of communication with providers, front desk staff and other clinic employees, and utilizes a team-based approach to coordinate patient care.


  • Completed training from an accredited Medical Assistant Program with several years of experience or certification preferred.
  • CPR Certification will be require and maintained
  • Prior phlebotomy training and/or experience required.
  • Ability to work evenings and Saturdays.
  • Ability to participate in Quality Improvement Programs.
  • Bilingual ability may or may not be required based on individual department needs.
  • Good communication and interpersonal skills.
  • Must have an understanding of age-specific medical needs of all populations served
  • Ability to problem solve and take initiative. .

Job Categories: Medical Assistant Jobs. Job Types: Full-Time.


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